Sitecore Support Plans
For Sitecore support in Cloudvanti, we refer to the Sitecore support plan
| Standard Support Plan | Premium Support Plan |
Sitecore Support Portal | Yes | Yes |
Response Time | 1-3 business days, depending on the issue severity | 1 hour at any time of day, 365 days per year for critical issues |
For more info about the support please visit this page