Starting Cloudvanti with
Sitefinity
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Sitefinity Support Plans
For Sitefinity support in Cloudvanti, we refer the support based on the license support plan
| Professional Support Plan | Online Marketing Support Plan | Enterprise Support Plan |
Initial Response Goal (Mon - Fri) | 24h | 24h | 24h |
Business-Critical, Severity 1, Issues | 4h | 4h | 1h |
Phone Support | 16h/day (Mon-Fri) | 24h/day (Mon-Fri) | 24x7 |
Escalation Requests | Yes | Yes | Yes |
Patches | Yes | Yes | Yes |
7-day Bug Fixing |
|
| Yes |
Custom Patches |
|
| Yes |
Refer to Sitefinity official website for more details on the support plans offered for Sitefinity.